Returning or exchanging a product you purchased is simple.
Follow these steps:
1 – Send an email to info@manojewels.it specifying your order number.
2 – Print the label to be applied to the package: the courier will pick up the package that you will have carefully repackaged.
For returns from abroad, shipping costs and any customs duties will be borne by the customer.
You can exercise your right of withdrawal by explicit declaration following the instructions within fourteen (14) days from the day you receive the Product.
For more information, including cases related to personalized jewelry, please refer to the Right of Withdrawal page (Diritto di recesso).