Questions about our jewelry?
Frequently Asked Questions
Find the answers on shipping, returns, jewelry care and much more. Everything you need is right here!
Our jewelry is handmade, and while some pieces are ready to ship, we begin making others as soon as we receive the order. For this reason, production and delivery times can vary between 2 and 7 business days.
If you have special requirements, message us on WhatsApp or via Email, and we will do everything possible to get you your jewelry when you want it.
Yes. To find the retailer nearest you, visit the Store Locator page.
Yes, all our jewelry is covered by a 2-year warranty from the date of purchase.
Inside the packaging you'll find instructions for extending your warranty by an additional year, free of charge, for a total of 3 years of coverage.
Titanium is a high-performance material, also used in the aerospace industry.
It allows us to create contemporary-design jewelry that is at once extremely durable, light and hypoallergenic.
Choosing the right piece of jewelry isn't always simple. That's why we offer dedicated support at every stage of your shopping experience.
We can help you with:
- Choosing your size
- Purchase assistance
- Exchanges and replacements
- Repairs
- After-sales support
- Style advice
You can contact us via WhatsApp or via Email and we'll help you personally.
All our jewelry is crafted in our goldsmith workshop in Valenza, in the heart of the oldest goldsmith district in Italy.
Every creation is entirely Made in Italy.
Yes, we ship internationally.
To find out the costs and delivery methods for your country, contact us via WhatsApp.
Yes. Titanium is a hypoallergenic and biocompatible material, also used in the medical and dental fields.
For this reason, it's particularly well suited to those with sensitive skin or who have had allergic reactions to other metals.
Titanium is one of the most durable materials used in jewelry.
As with any jewel, we still recommend taking care of it to preserve its finish and protect any set stones. If, over time, the matte finish should become polished, you can contact us and we will restore the original effect free of charge.