Questions about our jewelry?
Frequently Asked Questions
Find answers to shipping, returns, jewelry care, and more. Everything you need is right here!
Our jewelry is HANDMADE, and while some pieces are ready to ship, others are only produced once we receive an order. For this reason, production and delivery times can vary between 2 and 7 business days.
If you have specific requirements, please contact us on WhatsApp or via Email, and we will do our best to ensure you receive your jewelry when you want it.
Yes. To find the retailer nearest to you, please visit the Store Locator page.
Yes, all our jewelry is covered by a 2-year warranty from the date of purchase.
Inside the box, you will find instructions to extend the warranty for an additional year free of charge, for a total of 3 years of coverage.
Titanium is a high-performance material also used in the aerospace industry.
It allows us to create contemporary jewelry that is at once extremely durable, lightweight, and hypoallergenic.
Choosing the right jewel isn't always easy. That's why we offer dedicated support at every stage of the purchasing experience.
We can help you with:
- Size selection
- Purchase assistance
- Exchanges and replacements
- Repairs
- After-sales support
- Style advice
You can contact us via WhatsApp or Email and we will assist you personally.
All our jewelry is made in our goldsmith workshop in Valenza, in the heart of Italy's oldest goldsmith district.
Every creation is entirely Made in Italy.
Yes, we ship internationally.
To find out about shipping costs and methods for your country, please contact us via WhatsApp.
Yes. Titanium is a hypoallergenic and biocompatible material, also used in medicine and dentistry.
For this reason, it is particularly suitable for those with sensitive skin or who have had allergic reactions to other metals.
Titanium is one of the most durable materials used in jewelry.
As with any piece of jewelry, we recommend taking care of it to preserve its finish and protect any set stones. If the matte finish becomes polished over time, you can contact us and we will restore the original effect free of charge.